The Government Outsourcing is a big topic in today’s India. It is a frequently discussed solution, especially with the recurring budget crisis. India boasts a talent pool and is a sought-after destination for global corporations to outsource various services. The country counts itself among the global leaders when it comes to off-shoring. Outsourcing does not only encourage exports but also heightens national income, tax revenues, and help create employment opportunities. Outsourcing gives a competitive edge in the country’s industry scenario. The technology and flexibility in offering IT outsourcing services to the public sector allow the influx of huge profits that in turn helps companies reach a point where they can provide incentives to the deserving employees. Outsourcing affects the stakeholders in every dimension.
There are several traits why India stands as an outsourcing hub, some of which are:
India’s state-of-the-art technologies have enabled India to rise to the big projects with the help broad range applications: E-commerce, System Integration, System Migration, Maintaining Legacy Systems, CBI Applicant, Business processes re-engineering, etc.
Niti Aayog (National Institution for Transforming India) outlines the need to outsource public services to private initiatives so that stress and dependency on the government administrative machinery could reduce to a large extent. If the specialists get engaged within the governance system, the existing bureaucracy will be challenged, and healthy competition will take over. Niti Aayog also hopes that there will be a lot that can occur achieved through outsourcing. To mention a few:
The government faces a lot of problems when it outsources various government and public services.
Here are some advantages and drawbacks that the vendors are likely to face:
Room for Growth:
For any vendor, especially start-ups, getting a tender from the government for public service outsourcing could establish them as a good company in the market.
Understanding How the Government Functions:
Receiving outsourced work is an ideal to understand the operation of the government departments and what is their contribution to the entire system.
Getting government contracts and tenders are the best way to kick off your business and bring a lot of opportunities to explore as a company. Steady and consistent work is one of the best aspects of outsourcing from the vendor’s side.
There are cons in the best of jobs and activities, and outsourcing of public services sure comes with few disadvantages for the vendors.
Here is a list of some of them:
Rules that get on your Nerve:
It can be very annoying when it comes to working for the government as the departments go by commands and line of operation. It gets monotonous to function in an environment where there are too many rules to follow, and the flexibility of the private sector diminished.
Lack of Flexibility:
Stringent rules, tight deadlines, working for the government is a tedious job.
Lack of Effective Communication:
Communication in the system may be affected when the departments do not coordinate well. Effective communication becomes an obstacle while carrying out the task.
Under the Digital India Initiative of the Government, the tech spending is likely rise.
Digital India will be a $1-trillion business opportunity, source: Economictimes.
According to Gartner Research Firm, government spending on IT services and products would rise in 2016 to $7 billion, marking an increase of 3.1% from the previous figure.
IT outsourcing services including software support, business process and implementation, hardware support, etc., expects a rise by 8.8% making it a $1.6 billion business by 2016.
The Government can exploit various solutions when it comes to tapping into various IT outsourcing services. There are diverse segments of solutions which include defence, land reforms, food and civil supplies, public transport, parliamentary affairs, and Energy. To improve the outcome, the government is assisted by small and large agencies with cost optimization, key imperatives, and insights-driven operation.
Some public sector IT consulting services include:
Effective delivery of Government and public sector services helps transform the health, education, infrastructural scenario. The need for IT consulting services is increasing especially with an administrative shift towards digital or E-Governance.
Serving the government is the prime motive-an obligation, and we encourage our government by assisting them in achieving their dream of Digital India. In the coming decades, governance will be moulded by factors like an ageing population, technological changes, higher citizen service expectations, heightening budget pressures, etc. There will be an increase in commercial services in the public sector by harnessing digital technologies.
Digital marketing assists government in reaching the larger population and encouraging them to exploit the online services that the government offers. For more information, Please visit our digital agency, SearchNative-Digital.com
SearchNative supports public sector organizations by providing digital IT outsourcing services and various other public sectors IT consulting services. We focus on providing end-to-end IT services to support local government organizations, thus contributing to the digital Development of the nation.